After Sales Service

HE provides lifelong services and one-year free after-sales for your coil feeding equipment. The permanent services include technical support, installation, regular maintenance, automated line optimization, and accompanying operational training.


Installation

HE provides on-site installation and commissioning of your equipment to ensure your automation equipment is put into production as quickly as possible. Our engineers can serve overseas for coil handling equipment installation. They will guide the customer's operators on-site to ensure that the commissioning phase smoothly enters into the mass production phase.

On-site Training

Depending on the actual situation of the metal processing line, our technical engineer will teach your operators the knowledge they need to operate your purchased machine. HE on-site training will avoid operational problems that are easy to occur at the beginning of production, and create more value for your employees.

Regular Security Check

The safe production of a company is crucial. During the safety inspection of your coil handling equipment, HE engineer will inspect and repair all safety-related components and consumables on the machine following your national standards and accident prevention regulations


Spare Parts Repair

HE provides promptly responsive spare parts repair services. When your coil handling equipment fails, our technical assistance can quickly identify the parts that need to be replaced and ensure fast delivery.


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